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DELIVERY Bearing in mind your location, Baby Stitch carefully selects the best delivery service to ensure you receive your gift as quickly as possible. We use reputable courier companies and Australia Post. Courier If no-one is home at the time of delivery, the courier will leave a calling card with instructions on how to arrange an alternative delivery time. For recipients who work full-time it may be best to give a work address for delivery. Australia Post All gifts are registered for tracking and if no-one is home at the time of delivery, Australia Post will leave a calling card requesting you collect the package from your local post office. We can also address your delivery to a PO Box. Overseas Deliveries We are happy to have our Personalised baby gifts delivered overseas. Please call us on 1300 653 880 to confirm delivery costs.Delivery Schedule (Fees & Estimated Delivery Times) Hospital Deliveries We only deliver to Hospitals Sydney metro NEXT DAY DELIVERY all other hospitals normal delivery times apply. We know that prompt delivery is very important and we do our very best to ensure your personalised baby gift is dispatched as soon as possible. Unfortunately there may be delivery delays beyond the control of Baby Stitch. As such, the we can only provide estimated delivery times as follows. Destination Fee Estimated Delivery Time (Gifts can be delivered a few days earlier or later then these times) NSW $10.00 2-5 working days QLD $10.00 3-5 working days VIC $10.00 3-5 working days SA $10.00 3-5 working days WA $ 10.00 4-7 working days NT $ 10.00 5-8 working days TAS $ 10.00 4-7 working days NEXT DAY DELIVERY: When your baby gifts is needed to be delivered urgently we are able to Express deliver your gifts. An Extra charge applys ($10.00) next day Australia wide, as long as the post code area falls in the express post area. Normal delivery is $10.00 and for an extra $10.00 we can have the baby gift delivered the next business day total ($20.00). To book an express delivery of your gift please contact us on 1300 653 880 or click on express post in the shopping cart area. All orders must be made by 12.00pm for this service. If the gift doesn't get delivered the next business day no refund will be given and there will still be a delivery fee of $10.00 charge. Please note that orders must be placed before 12.00pm to coincide with these time frames and that delivery to rural areas may take additional time. Please contact our friendly team for assistance with urgent deliveries. Delivery Special Notes * From time to time, for reasons beyond our control, certain items featured on the website are unavailable. In this case the item will be replaced with carefully selected comparable product, of equal quality and value.l * Please take care to provide the correct address. If redirection is required after the gift has been dispatched, additional charges will apply.* If you are sending a gift to a hospital please provide full details including street and suburb name, and ensure the recipient will be there on the day the gift is expected to arrive. If redirection is necessary then additional charges will apply.l * In the highly unlikely event that your gift is not received, please contact us as soon as possible. l If your gift is damaged when you receive it, please contact us as soon as possible.* If you wish to cancel your order we can offer a full refund, on the condition that your gift has not already been embroidered and/or dispatched. All refunds will be made within 24 hours to your credit card. |
